Introduction
At Octagon Media Co., Limited (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.
Scope
This policy applies to the octagonluo websites and domains.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-octagonluo) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
Processing Activities
This Policy applies when you interact with us by doing any of the following:
Make use of our application and services as an authorized user
Visit any of our websites that link to this Privacy Statement
What Personal Information We Collect
When you make a purchase or attempt to make a purchase, we collect the following types of Personal Information:
This includes:
Account information, such as your name, email address, and password
Payment information, such as your billing address, phone number, credit card, debit card, or other payment method
Demographic data, including age, gender
Purchase information, particularly personalized or unique purchase information
Mobile device specific identifiers, such as brand and model, IMEI, and phone number
Location data
When you use our products and/or features, we collect the following types of Personal Information:
Account information, such as your name, email address, and password
Payment information, such as your billing address, phone number, credit card.
Demographic data, including age, gender
Purchase information, particularly personalized or unique purchase information
Mobile device specific identifiers, such as brand and model, IMEI, and phone number
Location data
Feedback, such as customer support or product reviews
Social media information
Product information, such as serial number, product registration, licensing information
Content, such as posts, comments, audio, or documents
How We Collect Your Personal Information
We collect Personal Information from the following sources:
From you. You may provide us with your account information, payment information, financial information, demographic data, purchase information, content, feedback, product information by filling in forms, using our products or services, entering information online, or corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you:
Create an account or purchase products on our website;
Use our products or services;
Create content through our products or services;
Express interest in our products or services;
Download software and/or our mobile applications;
Subscribe to our newsletter;
Complete voluntary market research;
Contact us with inquiries or to report a problem (by phone, email, social media or messaging service);
When you log in to our website through social media;
Automated technologies or interactions: When you interact with our website, we may automatically collect the following types of data (as described above): device data about your device, usage data about your browsing actions and patterns, and contact data when tasks performed through our website are not completed, such as uncompleted orders or abandoned shopping baskets. We collect this data through the use of cookies, server logs, and other similar technologies. For more details, please refer to our Cookies section (see below).
Third Parties: We may receive personal data about you from various third parties, including:
Account information and payment information we receive from others when they purchase gifts for you on our website;
Device and usage data from third parties, including analytics providers such as Google;
Account information and payment data from social media platforms when you log into our website using them;
Content from communications services, including email providers and social networks, when you allow us to access your data on those third-party services or networks;
Account information and payment data from third parties, including organizations (such as law enforcement agencies), associations and groups that share data to prevent and detect fraud and reduce credit risk; and
Account information, payment data and financial data from technology, payment and delivery service providers.
If you provide us or our service providers with any personal data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Policy. If you believe that your personal data has been improperly provided to us, or if you are otherwise exercising your rights in relation to your personal data, please contact us using the information set out in the “Contact Us” section below.
Device and Usage Data
When you visit a Ruti website, we automatically collect and store information about your visit using browser cookies (files we send to your computer) or similar technologies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The help feature on most browsers will provide information on how to accept cookies, disable cookies, or notify you when you receive a new cookie. If you do not accept cookies, you may not be able to use certain features of our Services, and we recommend that you keep those features turned on.
We also process information when you use our services and products. This information may include:
Device ID
Login information
IP address
Timestamp
Authentication records
Location information
Individual products you viewed
Web term or search that led you to the site
Time zone
Other operational data.
Data we collect from third parties
We may receive your Personal Data from third parties such as companies subscribing to octagonluo services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at octagonluo (contact details below).
Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.
Purpose and Legal Basis for the Processing of Personal Data
We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.
These purposes include:
To deliver your product or service
To fulfill orders including electronic and non-electronic shipment
Building a Safe and Secure Environment
To verify or authenticate your identity; and
Investigate and prevent security incidents such as breaches, attacks and hacks
Providing, Developing, and Improving our Products and Services
Deliver, maintain, debug and improve our products and services.
Enable you to access Ruti services and set up accounts.
Provide you with technical and customer support
Organize and Deliver Advertising and Marketing
Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf; and
Organize events or register attendees and schedule meetings for events.
To communicate with you about the Products and Services
Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.
Legal Requirement
We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
Service Providers and Other Third Parties
We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the “Contacting us” section below.
What are Cookies?
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.
How we use cookies
To give you the best experience possible, we use the following types of cookies:
Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
Preference.
We use preference cookies to help us remember the way you like to use our service.
Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area.
Analytics. We collect analytics about the types of people who visit our site to improve our service and product.
Marketing. We share cookies with third party advertisers and/or partners to help provide you with a personalized marketing experience.
We also allow third party partners to put their own cookies on our website.
How to control your cookies
So long as the cookie is not strictly necessary, you may opt in or out of cookie use at any time. To alter the way in which we collect information from you, visit our Cookie Manager.
Functional Cookies
These cookies are set to provide the service, application or resource requested. Without these cookies, your request cannot be properly delivered. They are usually set to manage actions made by you, such as requesting website visual elements, pages resources or due user login/logoff.
Merger or Acquisition
If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
How We Keep Your Data Safe
We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.
We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.
In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.
Changes
We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.
Contact Us
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we’ve made the process simple:
To contact us, please email at [email protected]